BG On The Road

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24-hour Roadside Assistance

*BG On the Road® roadside assistance is only available with the purchase of a BG service.

Services Provided:

• Towing Assistance
• Jump Start Assistance
• Tire Change Assistance
• Lock-out Service Assistance
• Collision Assistance
• Fuel and Fluid Delivery

New BG On The Road® Card Activation Process

The new OTR cards will require customer activation and a 24 hour waiting period before the card can be used. The following is the automated activation process:

1. The customer calls the 1-800 number.
2. "Thank you for calling roadside assistance. Please say or enter, using your keypad, your 10 digit Identification number"
3. Customer enters number
4. "OK, I understand your number as 0000000000. Is this correct?"
5. "Press 1 for yes, 2 for no."
6. "Please enter your 10 digit home phone number"
7. "OK, I understand your number as 0000000000. Is this correct?"
8. "Press 1 for yes, 2 for no."
9. "OK, your roadside assistance number has been activated, but your card cannot be used for 24 hours. Thank you."

Additional On The Road® Details

The new program includes:

• 12 months to activate cards
• 4 months of full coverage
• 3 events at $100 per event
• No same service within 7 business days

For terms and conditions for the program, and for matters that apply to specific states, please visit: www.crosscountrymotorclub.com/cta-terms.

Phone: (941) 429-2400
Fax: (941) 429-2448
Toll Free: (877) 369-3478