Fox Distributing Training Modules

Our scheduling of these Training Modules varies throughout the year. If you'd like to request that we schedule a particular course, please let us know.


A Mult-Point Inspection Process That Really Works!

For: Owners,Managers,Service Advisor,Technicians

Curricula:

  • You'll learn a proven process that will take pressure off your advisors
  • Keep your Technicians happy
  • Find Approval with your customers
  • And increase your fixed-ops revenue

Add On's- Add Up- WEBINAR

For: Owners, Managers, Advisors and Technicians

Curricula:

  • First Ever On-Line Training Class (FREE)
  • How Adding .3 Hours to Each RO Will Make a Difference to Your Bottom Line
  • Fast Paced Class
  • 45 Minutes Long

Automotive Trends - WEBINAR

For: Owners & Management ONLY!

Curricula:

  • An Opportunity for Growth
  • Cultural Trends in the Automotive Industry and Beyond
  • Where We are Now and Where We are Going
  • Quick Pace- 45 minutes

BG University - Marketing and Merchandising WEBINAR

For: Owners, Managers, Service Advisors, Shop Foreman

Curricula:

  • Discuss Proven Techniques
  • Discussing the difference between logic and emotion
  • Word Tracks to help the process

BG University - Your Noble MIssion: Fuel Injection Service and Ethanol Defense WEBINAR

For: Owners, Managers, Service Advisors and Shop Foreman

Curricula:

  • The main purpose of this webinar is to educate automotive service professionals on how to communicate with vehicle owners about the importance of fuel

BG University Your Noble Mission: Coolant Service, A/C Service, and Battery Service

For: Owners, Managers, Service Advisors, Shop Foreman

Curricula:

  • Will be discussing Coolant Service, A/C Service, and Battery Service
  • Will teach service centers how and when to sell these three vital services to their customers.

BG Universtiy - Engine Lubrication and Customer Retention WEBINAR

For: Owners, Managers, Service Advisors and Shop Foreman

Curricula:

  • We will bring clarity to this confusing situation
  • We will look at modern engine design.
  • Review the latest info on new technology engine lubricants.
  • Also look at creative marketing approaches to turn oil changes into greater maintenance service opportunities.

BG's Email Reminder Service- WEBINAR

For: Owners & Management ONLY!

Curricula:

  • Overview- Is it right for your shop?
  • Quick-Start &
  • Set-Up Basics
  • Answers for your questions

BG's Lifetime Protection Plan

For: Owners, General Managers, Service Managers and Advisors

Curricula:

  • We make BG's Lifetime Protection simple to understand.
  • We teach you how to sell & close using the LIfetime Protection Plan.
  • Business & Economic changes require new solutions.
  • Simple, Fast, Cost-Effective Follow-Up for Customer Loyalty.

Customers for Life-Creating Loyalty Through Proactive Solicitation

For: GMs, Service Managers

Curricula:

  • Increasing Vehicle Traffic on the Drive
  • Making the Multi-Point Inspection Process Work

Focus on Fuel Economy

For: Service Managers, Advisors and Owners

Curricula:

  • Help your customers save money on gas.
  • Learn details on different fuel services available. Learn sales and closing techniques.
  • Free fuel induction cleaning, free Nitrofill tire inflation and free Point of Sale DVD for all attendees.
  • In this slow market, help your customers save money and help yourself become more profitable.

Gasoline Direct Injection (GDI) and Engines for Life

For: Owners, Managers, Service Advisors, Shop Foreman

Curricula:

  • Restore Engine Performance, Increase Compression
  • Maintain that new car driving experience, Learn how New Technology can create New Opportunites
  • Op Code Used, Way to Stay Connected with the Customer
  • Build on Success of Other Programs, Whoever gets the Oil Change gets it all!

Good, Better, Best- WEBINAR

For: Owners, Managers, Service Advisors, Shop Foreman

Curricula:

  • Now, more than ever, your customers need choices
  • Offering GBB Oil Changes
  • Offering Preventive Maintenance Choices
  • Best Practices & Processes

How High is Your Car’s Cholesterol? -WEBINAR

For: Owners, Managers, Service Advisors, Shop Foreman

Curricula:

  • It’s always a challenge to put technical automotive jargon into terms the customer can understand.
  • This webinar will help you more effectively communicate with your customers.
  • Our primary focus will be using medical terminology to explain automotive service.

How To Make Money by Offering a Premium Oil Change Service

For: Owners, Service Managers, Service Advisors

Curricula:

  • How to Market the Premium Oil Change Service
  • Understand Why your Customer Wants this Service
  • Learn Simple Closing Techniques that Work
  • Advanced Role Playing to Hone Selling Skills

Maintenance Profits Workshop with ATI

For: Shop Owners, Spouse and Service Manager

Curricula:

  • Increase maintenance sales and reduce stress.
  • Take advantage of our changing market.
  • Increase your ticket profits.
  • Find and train service technicians.

Making the Walk-Around Process Work for You

For: Owners, Service Managers, Service Advisors

Curricula:

  • Learn the Steps to a Simplified Walk-Around Process
  • Hands-On "Service Drive" Training
  • Help Minimize Customer Claims of Vehicle Damage
  • Make More Money by Going Back to Basics

MAP for Independents

For: Independent Shop Owners and their Key Employees

Curricula:

  • An introduction to Fox Distributing and BG Products.
  • This evening meeting will help you to understand the many ways in which we can contribute to your business.

Marketing on a Shoestring Budget

For: Owners, Service Managers, Service Advisors

Curricula:

  • Understand why marketing in today's economy is vitally important
  • Learn how to market your business effectively without a big investment
  • Walk away with ideas and tools you can implement immediately!

Planting the Seeds for Success

For: Service Managers, Shop Owners, Service Advisors

Curricula:

  • Keep your customers coming back. Keep your shop full.
  • Ensure consistent profit.
  • Turn time into money.
  • Get BIG results with small investments

Positively Outrageous Service - Programs and Processes for Success

For: Service Managers

Curricula:

  • Formulating a Fixed Operations Growth Strategy
  • Motivational Tips and Tidbits to "Raise the Bar" of Professionalism

Preventive Maintenance Services

For: Technicians, Service Advisors, Managers and Owners

Curricula:

  • Provides a solid foundation for all other training modules
  • How Preventive Maintenance and BG Products fit with your business plan
  • Hands-On Product Demonstrations
  • Our most highly attended class

Sales and Marketing Techniques-Basic Selling Skills

For: Service Managers, Marketing Managers, Service Advisors

Curricula:

  • Great for Helping to Improve Selling of ALL Service Department Items
  • Closing Questions and Tie-Downs
  • Using Questions to sell
  • Interactive Class Participation- Role Play

Service Drive Success- Starring "Mikey B"!

For: Owners, Managers & Advisors

Curricula:

  • Success on the Service Drive
  • Sales & Marketing Techniques
  • Technical Reasons for Preventive Maintenance Services
  • Keeping cars trouble-free and fun to drive through planned preventive maintenance.

Service Drive Success- WEBINAR

For: Owners, GM's, Service Managers, Service Advisors

Curricula:

  • People and Processes
  • Creating a Synergy Between the Two
  • Simplified Steps
  • Accountability

Success on the Service Drive-Making Money on the Service Drive

For: Service Managers, Service Advisors

Curricula:

  • How to Incorporate All Marketing tools Into the Selling Process
  • Meet & Greet through Follow-Up
  • Selling Preventive Maintenance on the Drive
  • BG MAC Scripts

Tech Training Part I

For: Shop Foremen & Technicians

Curricula:

  • Hands-On Equipment Training
  • Fuel Injection/Induction Cleaning, Transmission Flush, Power Steering Flush & A/C Evaporator Service
  • Technical Training on BG Chemistry
  • Question & Answer Session

Tech Training Part II

For: Shop Foremen & Technicians

Curricula:

  • Cooling System Flush, Drive-Line Service, Brake Fluid Flush, Performance Oil Change, Diesel Injection Cleaning
  • Hands-On Equipment Training
  • Technical Training on BG Chemistry
  • Question & Answer Session

Test Course

For: Developer Only

Curricula:

  • Do Not Register
  • Do Not Register
  • Do Not Register
  • Do Not Register

What to do when the Customer says NO.

For: Owners, Managers & Advisors

Curricula:

  • In today’s economy your service sales staff hears the word “NO” much too often
  • We’ll discuss how to MINIMIZE getting told NO
  • How to handle NO’s when you do get them
  • Setting the stage for future sales- “Filling your Pipeline”

World Class Selling-Establishing Rapport on the Service Drive

For: Service Managers

Curricula:

  • Turning Service Writers (Order Takers) into Professional Service Consultants (Proactive Service Consultants)

World-class selling with POS (Positively Outrageous Service)

For: Owners, GMs, Service Managers, Service Advisors

Curricula:

  • Formulating a Fixed Operations Growth Strategy
  • Turning Service Writers (Order Takers) into Professional Service Consultants (Proactive Service Consultants)
  • Motivational Tips and Tidbits to "Raise the Bar" of Professionalism